The ServiceMinder Blog

Insights for franchise leaders

Practical advice on growing your franchise, managing field operations, and getting more from your technology.

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Franchise Operations

Getting Started on a Franchise — How to Franchise Your Business in 9 Steps

Creating a franchise business increases capital and brand equity. It offers unlimited scalability, risk reduction, and motivated management. Ace Hardware Corporation and Servpro are extraordinary examples of successful American home service franchises that collectively generate USD 7 billion in revenue. It’s possible to build your own franchise if you have a business with services, products, […]

October 26, 2021 11 min read

Franchise Operations

What Makes a Good Franchise? 8 Tips on How to Be a Successful Franchise Owner

Running a successful franchise takes passion, grit, business acumen, and having a vision. Ray Kroc, the founder of McDonald’s, once said, “The quality of a leader is reflected in the standards they set for themselves.” Setting these standards and knowing how to bridge the gap between vision and reality is also a skill unto itself […]

October 26, 2021 7 min read

Franchise Operations

7 Most Challenging Problems in Franchising Businesses

Some entrepreneurs dream their whole lives about owning a successful and thriving franchise system. As the field becomes increasingly competitive, it becomes more and more difficult to build a unique and profitable brand. Franchise problems and solutions are changing by the day. While it’s helpful to be a bold, fearless risk-taker when running a franchise […]

September 21, 2021 8 min read

Franchise Operations

The Top 8 Benefits of Franchise Management Software for Your Business

It seems as though every day, there is some sort of new technology that enters the franchise market. This technology can help streamline franchise businesses to make them significantly more efficient and productive. As a business owner, you may feel overwhelmed about what technology is a waste of resources and what technology can make a […]

September 21, 2021 9 min read

Field Productivity

9 Benefits of Using Dispatch Software for Your Company

Dispatch scheduling software is an increasingly popular asset of a well-running field service business. With so many moving parts of your field service business to oversee, implementing automated dispatch software can make a significant difference to your company’s processes. Free up the time your team typically spends on tracking vehicles, optimizing routes, communicating with employees, […]

August 11, 2021 5 min read

Field Productivity

How to Attract and Manage Field Service Contractors

To run a successful field management business, you’ll need to hire qualified candidates to represent your brand in the field. For some business owners, this task alone can be overwhelming and tedious, as resources in several growing industries are scarce. As a result, some franchise business plans today are driven by the mindset of increasing […]

May 6, 2021 10 min read

Field Productivity

Most Important Field Service Management Metrics to Track

Leaders in the field service industry have one thing in common: they consistently track key performance indicators (KPIs) to help drive the strategy behind their business. KPIs track specific metrics that are predetermined based on the data you want to collect. In field service industries, KPIs are usually used to improve daily workflow and to […]

May 6, 2021 9 min read

Field Productivity

How to Grow Your Field Service Franchise

Running a home services franchise means juggling a lot of moving parts — bookings, dispatching, customer communication, and field crew management. Growing consistently on top of all that takes the right strategy. Here are five practical ways to drive growth for your field service franchise. 1. Try New Marketing Approaches One of the easiest ways […]

April 19, 2021 3 min read

Field Productivity

6 Ways to Improve Your Field Service Franchise Operations

Running a field service franchise means managing a lot of moving parts — and the pressure to operate efficiently never lets up. Whether you’re looking to tighten processes, improve team performance, or invest in better tools, here are six practical ways to level up your franchise operations. 1. Define Your Goals You can’t improve what […]

April 16, 2021 3 min read

Field Productivity

What Is Field Service Management (FSM) Software?

With over 20 million field service technicians throughout the world, it’s safe to say these types of industries aren’t going away any time soon. Running this type of business on your own can be equal parts challenging and rewarding. But what if there were a field services app or some sort of field service manager […]

April 15, 2021 10 min read