The ServiceMinder Blog

Insights for franchise leaders

Practical advice on growing your franchise, managing field operations, and getting more from your technology.

All Field Productivity Franchise Community Franchise Operations Marketing & Leads Partner Integrations Payments & Billing Platform Updates Sales & Proposals

Sales & Proposals

How to Add Financing to Your Home Services Franchise

When a homeowner needs a kitchen remodel, restoration work, or outdoor lighting installation, the biggest obstacle often isn’t interest — it’s the upfront cost. In a challenging economy, even customers who want the work done may hesitate when they see the total. Offering financing makes it easier for franchisees to close sales while giving customers […]

December 19, 2022 2 min read

Franchise Operations

Budget Management for Home Service Franchises: Spend Less, Grow More

Budgeting shouldn’t be something you cram into Q4. With the right tools, you can monitor expenses and revenue every month — automatically — so there are no surprises when it’s time to plan for next year. Automate Your Budget Tracking ServiceMinder’s budget tracking tool lets you set spending by campaign with configurable frequency: annual, quarterly, […]

November 28, 2022 2 min read

Marketing & Leads

Streamlining Your Territory Management

Ready to open new franchise locations, but don’t know where to start or how to manage? serviceminder newest integration can take the guessing out of this process by allowing you to plan your growth strategy and make your next move based on data. Say hello to GbBIS. We sat down with serviceminder CEO, John Keene […]

November 9, 2022 2 min read

Partner Integrations

Never Miss a Call: ServiceMinder + AnswerConnect

Are missed calls holding your franchise back? If you don’t know where calls come from and you’re losing deals because no one can get to the phone fast enough, ServiceMinder’s integration with AnswerConnect might be exactly what you need. How It Works Phone calls are still the lifeblood of lead generation in home services. Unlike […]

October 27, 2022 2 min read

Franchise Operations

3 Benefits of Launching a Home Services Franchise

Own a service business and wondering if franchising is the right move? ServiceMinder has been supporting home services franchise brands for over a decade, and we’ve seen firsthand the advantages that come with the franchise model. Franchising isn’t for everyone. But if you’re motivated to grow your business at a national — or even international […]

September 21, 2022 2 min read

Franchise Operations

Protect and Grow Your Franchise with Automated Insurance Compliance

Are your franchisees properly insured? If you’re still tracking compliance with spreadsheets or Google Docs, you’re leaving room for human error and wasting time on manual updates. ServiceMinder’s integration with Rikor solves this by automating franchise insurance compliance directly inside the platform. How the Integration Works Once Rikor is activated in your ServiceMinder account, it […]

July 27, 2022 1 min read

Partner Integrations

Can Your CRM Do This? Send Brownies to your Clients

Want to give your customers a personalized gift, but haven’t had the time? We have the perfect solution for you. We’ve partnered up with a platform that takes customer experience to a whole new level. Meet SendJim, a software that provides tools to support customer retention by maximizing the value of existing clients and leads. […]

May 13, 2022 2 min read

Franchise Operations

5 CRM Adoption Challenges (and 5 Best Practices for Its Adoption)

Customer relationship management (CRM) systems provide transformational value, keeping everything related to managing precious customer relationships in one place. 91% of companies with over 10 employees use CRM software to better track and enhance these relationships, yet mere software adoption doesn’t equate to overnight success. CRM adoption challenges include convincing employees to adopt changes, handling […]

January 19, 2022 7 min read

Field Productivity

How to Choose a CRM System for Small Business in 6 Steps [+ A Checklist]

CRM stands for Customer Relationship Management and refers to the technology, primarily software, used for managing and supporting customer relationships across the entire customer lifecycle. Cloud technology has enabled CRM vendors to deliver comprehensive cloud-based CRM software solutions that utilize the internet’s power as a unified business platform. Choosing a CRM for a small business […]

December 8, 2021 10 min read

Field Productivity

9 Benefits of Using Field Service Management Software

Field management is the management of a company’s resources employed at or en route to the property of clients, as opposed to company property. It involves scheduling work orders, dispatching technicians, tracking labor hours and jobs status, as well as invoicing. Common examples of field service businesses include repair and maintenance, customer support, inspections, and […]

November 18, 2021 7 min read