Web-based appointment scheduling software is everywhere. There are dozens of providers that will help you fill your calendar. And if you run a fixed-location business where customers come to you, one of those tools might be all you need.
But what if your appointment needs are variable? Cutting someone’s hair takes 30 minutes. A full color treatment takes two hours. The number of scheduling tools that let customers pick their service — and adjust the appointment length accordingly — drops fast.
Now add another layer: what if you go to the customer’s home? Every house has a different drive time from the previous job. That’s a scheduling problem most generic tools can’t solve.
How ServiceMinder Handles It
ServiceMinder is designed for service businesses that operate in the field. Customers and prospects can select everything from free estimates to routine service work — pest control treatments, carpet cleaning, window cleaning, and more.
The scheduling system lets customers choose when they want the service done, and it automatically accounts for drive time from the previous appointment or the office. No manual calculation needed.
What the Customer Gets
When the service technician finishes the preceding job and marks it complete, ServiceMinder automatically sends the next customer an en-route notification — via email, text, or voice call.
After the job, the customer receives a receipt and a completion note so they know the work is done, even if they weren’t home.
That’s service appointment scheduling done right. Book a Demo to see it in action.
